Candidate Information
Test. 90 minutes, 3 sections :
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PART ONE
Section 1
Questions I - 5
• You will hear five people answer the question “What do you like about your work?”
• As you listen to each one, decide what the person likes.
• Choose your answer from the list A to I and write the correct letter in the space provided.
Example: .............G.............
| A. - meeting lots of people | |
| B. - good salary | |
| 1. Person 1 .................... | C. - working on your own |
| 2. Person 2 ................... | D. - variety |
| 3. Person 3 ................... | E. - company has good reputation |
| 4. Person 4 ................... | F. - good office canteen |
| 5. Person 5 ................... | G. - developing useful skills |
| H. - near home | |
| I. - foreign travel |
Section 2
Questions 6 - 10
• You will hear someone being introduced to five people.
• As you listen to each one, decide which department he or she works in.
• Choose your answer from the list A to / and write the correct letter in the space provided.
Example: .............G.............
| A. - Production | |
| B. - Sales | |
| C. Personnel | 6. Person 1 .................... |
| D. - Finance | 7. Person 2 ................... |
| E. - Research & Development | 8. Person 3 ................... |
| F. - Quality Control | 9. Person 4 ................... |
| G. - Training | 10. Person 5 ................... |
| H. - Post Room | |
| I. - Cleaning Services |
PART TWO
Questions 11 - 22
• You will hear three telephone conversations.
• Fill in the numbered spaces on the forms, using the information you hear.
Message One, questions 11 - 14
Look at the form below. You will hear a man calllng to place an order.
ORDER FORM |
| CUSTOMER DETAILS Name: Ken (11) .................................................. Company: Creenlight Communications 201 HaIl Road, Manchester Tel: 064- 313988 Fax: (12) ...................................................... |
| ORDER DETAILS Item: (13) ............................................. Quantityl Amount: (14) ................................................ |
Message Two, questions 15 - 18
Look at the form below. You will hear a woman making a complaint.
COMPLAINT FORM |
| Address: 31, (15) ................................................., Rossington. Tel: 01923 951975 Date: 5 April 1996, Date of Complaint (if different): (16) ........................ Branch: (17) .................................................... Reason for Complaint: Goods damaged due to bad (18)....................... Action: Issue credit note. |
Message Three, questions 19-22
• Look at the form below.
• You will hear a woman calling about an order.
| Company: (19) ................................................................................ In:Leon, (20) .......................................................................Spain. They Want:300 of component 432 by (21) ...............................................................................at the latest. Despatch should be by (22) ...............................at their expense. |
PART THREE
Questions 23 - 30
• You will hear a talk given by a representative of the Health and Safety Executive (HSE). The talk is about health problems for people working with computers and their visual display units (VDUs).
• Choose the correct phrase to complete each sentence 23 - 30.
• Circle one letter A, B or C as your answer.
23. The speaker says VDUs may be
A better than manual typewriters.
B unsafe for new computer users.
C the cause of some health problems.
24. One reason why some VDU users have health problems is that they
A stay too close to the computer.
B work harder than other office staff.
C sit still for long periods.
25. VDU users’ headaches are usually caused by
A lighting and ventilation.
B short-sightedness.
C their computer screens.
26. VDU operators can reduce eye problems by
A using a bright desk lamp.
B keeping the computer screen clean.
C moving closer to the screen.
27. When making assessments, the HSE concentrates on
A the technical features of VDUs.
B the working environment as a whole.
C the work practices of VDU operators.
28. The HSE recommends that VDU operators use chairs which
A are adjustable.
B have high backs.
C have arm rests.
29. According to the HSE, work desks should be
A placed at least 80cm apart.
B made of a lightweight metal.
C large enough for all papers, pens, etc.
30. Employers should give all their VDU operators
A tasks away from their VDU.
B time to read the HSE booklet.
C regular full health checks.
| That is the end of the Listening Section. You now have 5 minutes to copy your answers from your question paper to your Answer Sheet. |
To be continued: READING Section.
BULATS
Sample Paper